Houston Consumer Protection & DTPA Lawyer

Houston Trial Attorney Serving Clients Across Texas

When a Business Crosses the Line, Texas Law

May Give You Options.

Fierce advocacy. Personal commitment.

When you're facing a serious injury or have been wronged by a business, you need an attorney who understands how insurance companies, corporations, and defense teams think — because she's spent decades across the table from them.

Consumers should be able to rely on businesses to deal with them honestly. When a company misrepresents what it is selling, leaves out important information, fails to honor certain promises, or engages in deceptive or unfair conduct, Texas law may provide a remedy. Catherine Levacy represents consumers in certain claims under the Texas Deceptive Trade Practices–Consumer Protection Act, commonly known as the DTPA.

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20+ Years of Litigation Experience | 50+ Jury Trials | Former Insurance & Corporate Defense Attorney

Houston Consumer Protection & DTPA Lawyer | Levacy Law

Texas Consumer Protection

What Is the Texas Deceptive Trade Practices Act?

The DTPA is a Texas state law designed to protect consumers from deceptive, misleading, false, or unfair business practices.

It can apply to misrepresentations, failures to disclose important information, and certain warranty issues.

Not every disappointing purchase or bad business experience creates a legal claim under the DTPA.

Catherine evaluates the facts of each situation to determine whether the law may apply.

Deceptive or Unfair Business Practices

The Problem Is Not Always What Was Sold. Sometimes It's What Was Said About It.

Consumer disputes can arise in many different ways. Depending on the facts and applicable law, potential DTPA issues may involve:

Misrepresentations About Goods or Services
Failure to Disclose Important Information
Warranty-Related Claims
False or Misleading Sales Practices
Certain Property and Landlord/Tenant Disputes
Levacy Law does not position itself as a general landlord/tenant practice.

Who the Law Protects

Does the DTPA Apply to Every Dispute With a Business?

No.

Qualifying as a "consumer" and the transaction falling within the statute are both required for the DTPA to apply.

A bad experience with a business does not automatically create a claim.

Catherine reviews the specific facts to determine whether the law applies to a given situation.

Building the Facts

What Was Promised? What Was Delivered? What Can Be Proven?

Details matter — the exact words used in advertising, sales promises, contract language, emails, invoices, and photographs can all shape a case.

Contracts and agreements
Proposals and estimates
Advertisements or marketing materials
Emails and text messages
Invoices and receipts
Photographs or videos
Warranty documents
Inspection reports
Repair records
Written complaints or responses

You do not need to organize a complete legal file before speaking with Catherine. Start with what you have.

Housing-Related Consumer Disputes

Some Landlord/Tenant Disputes May Also Raise Consumer Protection Issues.

Not every landlord/tenant dispute falls under the DTPA.

Certain housing-related disputes may raise consumer protection questions worth evaluating.

Levacy Law is not a general landlord/tenant practice, but Catherine can review whether a housing dispute fits within a consumer protection claim.

Legal Experience + Business Perspective

Consumer Disputes Are Legal Problems. They Are Also Business Problems.

20+Years of litigation

EMBARice University

Catherine spent years representing corporations, insurers, and employers.

She evaluates consumer disputes from both a legal and a business perspective — considering risk, cost, evidence, reputation, and leverage.

She now brings that same perspective to representing consumers.

Meet Catherine Levacy

Experience From the Other Side

Catherine Has Spent Years Representing Businesses.

That background means she understands how companies evaluate claims, build defenses, negotiate, and prepare for trial.

She uses that insight to anticipate what the other side is likely to argue.

Potential Remedies

What Can Happen If a Business Violates Texas Consumer Protection Law?

The answer depends on the specific facts and claims involved.

Available remedies vary and require an evaluation of what was represented, what was relied on, and the harm that resulted.

What to Do Next

What Happens in a Consumer Protection Case?

Every case follows its own path, but most consumer protection matters move through similar stages.

01
Start With What Happened
02
Evaluate the Consumer Protection Questions
03
Preserve and Gather Evidence
04
Evaluate the Claim and Options
05
Pursue Resolution or Litigation

Common Questions

Houston Consumer Protection & DTPA FAQ

Have a question that isn't covered here? Initial consultations are complimentary.

What is the Texas DTPA?

A state law protecting consumers from deceptive, misleading, false, or unfair business practices.

Does the DTPA apply to every dispute with a business?

No. It requires qualifying as a consumer and the transaction falling within the statute. A bad experience alone doesn't create an automatic claim.

What if the dispute is with a landlord?

Not automatically a DTPA matter, but certain housing disputes may raise consumer protection questions. Levacy Law is not a general landlord/tenant practice.

How much does it cost to talk with Levacy Law?

Initial consultations are complimentary, with no obligation.

What evidence do I need before contacting an attorney?

Start with what you have — contracts, emails, texts, invoices, advertisements, warranties, and photos all help.

Will Catherine personally handle my case?

Levacy Law is a boutique firm, and Catherine takes a hands-on role in her clients' cases.

Why Levacy Law

Experience Matters. So Does a Business Perspective.

Talk With Catherine About Your Case

20+

Years of litigation

EMBA

Rice University

Former

Corporate defense attorney

Boutique

By design

Complimentary Consultation

Start by Telling Catherine What Happened.

The other side may already be building its case.

You don't need to know whether your situation is a DTPA claim before you contact an attorney. Start with what happened. Catherine will listen, ask questions, and help you understand whether Texas consumer protection law may apply and what options may be available.

(713) 555-0100

Houston, Texas | Serving Clients Across Texas

When something has gone seriously wrong, you're trying to figure out what happened, what your rights are, and what comes next.

Meanwhile, an insurance company, corporation, property owner, employer, or other business may already be investigating the situation, evaluating its exposure, and deciding how to respond. Catherine Levacy knows that process from the inside.

For much of her career, Catherine defended insurance companies, corporations, and employers. Today, she puts that experience to work representing people who need someone in their corner. At Levacy Law, you aren't a case number in a high-volume operation.